Easy Returns and Exchanges and a 100% money back guarantee

Whilst we stand by our quality and our craftsmanship, we want you to be fully satisfied with your purchase. We understand that you may want to return or exchange your jewelry. Our team is here to help you through the process.

Diamond and Uncut Diamond Jewelry Return Policy

Our return policy is extremely simple. Any piece of jewelry bought from us can be returned completely free of charge within 30 days. You may have to pay a small shipping fee to get the product to us and e will help you through that.

For any exchanges initiated within 30 days of buying a product we give you the full value of the exchange so you can get any other item that is of the same value.

For any returns and exchanges initiated after 30 days of purchasing a product, we may deduct a certain amount from your return or exchange value. Contact us and our team will help you out with the details.

Gold Jewelry Return Policy

For gold jewelry that does not contain any precious stones our we will give you back the value of the gold jewelry, but the shipping and duties fees will be deducted from the return value. You can either get cash back or exchange your products for the same value you purchased them for. The returns and exchanges policy for gold is only valid for 30 days after purchasing any product.

If you would like to exchange gold jewelry that is older that 30 days from the date of purchase, only an in-store return will be valid. You can visit one of our flagship stores in Dubai and we will take care of the rest.

Initiating a return

For any piece of jewelry to initiate a return follow the process below.

*Meena Jewellers has the right to reject any refund or exchange if the products have been tampered with or if they have been damaged apart from having a manufacturing defect.